“In just three months, we saw a reduction of 86% in the average number of monthly incidents, and 60% in the average number of customer escalations. Shamaym allows everyone to take part in our retrospective so now everyone benefits from our collective learning.”

“Shamaym has instilled a structure of information-sharing for our department. The tool seamlessly connects residents and supervisors. Shamaym is a valuable tool in improving the training of our resident doctors."

“Shamaym empowered the team to focus on events and processes. It opened their eyes to the importance of examining events that went perfectly, in order to recreate them, and built a more committed atmosphere.”